Public Safety Dispatcher act
TYPICAL CLASS ESSENTIAL DUTIES: (These duties are a representative sample; position assignments may vary.)
1. Receives public safety, maintenance, elevator entrapment, and other calls and dispatches appropriate staff.
2. Monitors surveillance and/or alarm systems and requests staff to set alarms, respond to emergencies, and perform related tasks as needed.
3. Prepares work orders for building maintenance needs.
4. Enters parking citations, activity sheets, work reports, call logs, and other materials into appropriate databases.
5. Maintains and files records and logs of calls received.
6. Performs other duties of a similar nature or level.
TRAINING AND EXPERIENCE (positions in this class typically require): High School Diploma or equivalent (G.E.D.); 1-3 years of related experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
KNOWLEDGE (position requirements at entry): Knowledge of: · Customer service principles; · Geographic layout of housing authority property; · Related alarm systems; · Computers and related software applications; · Recordkeeping principles.
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