Logistics Coordinator jml

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Maintain effective computer literacy

· Effectively manage phones; Answering, forwarding, etc.

· Effectively manage emails; Responding to internal and external customer inquiries quickly and accurately

· Receives requests from clients and convert into transactions using our databases.

· Follow-up on items to ensure client satisfaction

· Completes, documents, and tracks requests to ensure complete and on-time movements.

· Coordinates and addresses transportation activities

o Effectively coordinate shipments from various warehouses

o Effectively dispatch agents

o Effectively organize all shipments and shipment information

o Effectively track all shipments

o Effectively set up carriers

o Effectively transmit alerts, pickup slips, delivery receipts, drivers’ instructions, routing instructions

· Maintains accurate records of asset locations for clients.

· Provides shipping quotes and concerns by negotiating rates with our Agents and Carriers.

· Ensure signed rate quotes are received from customers

· Assesses and responds to issues, errors, complaints, damage, or non-compliance.

· Complete any and all tasks and reports, as required, in a timely fashion

MINIMUM QUALIFICATIONS

· Excellent computer skills including the ability to use specific PC applications, Microsoft Outlook, Word, Excel, PowerPoint, Access, and Internet Explorer.

· High school diploma with equivalent experience.

· Excellent interpersonal, verbal and written communication skills

· Excellent typing skills

· Excellent problem-solving skills

· Precise, ability to prioritize quickly

· Creative thinking, Multitasking and Detail Oriented

· Ability to work in a team and independently

· Ability to work well under pressure in a very fast paced, detail-oriented role

· General knowledge of transportation and logistics preferred

· Ability to effectively present information in and accurate and concise manner.

· All candidates are required to complete an online Culture Index Survey

ENVIRONMENT/SAFETY/ WORK ENVIRONMENT

General office environment. Maintain a clean, neat, and orderly work area. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS

Standing, sitting, walking, bending, reaching, manual manipulation, and lifting up to 50 pounds.

GENERAL

Reports to Account Logistics Supervisor. Must have the ability to take direction from management. Must maintain a pleasant and cooperative relationship with co-workers, clients, and vendors.

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