MRO Account Representative snn

Duties and Responsibilities:

Meet company business/sales goals for assigned territories.

Prepare and manage daily customer quotations and orders.

Coordinate customer quotation and order processes with internal departments, including Customer Service, Purchasing, Accounting, and Shipping/Receiving.

Ensure on time Order delivery.

Develop an understanding of the customer’s product demands and trends.

Use critical thinking and advanced problem-solving capabilities to coordinate resolution of customer issues regarding product, pricing, lead-times, or quality.

Prepare and maintain special reports for customers as required.

Review teardown reports and modify as needed.

Follow up with customer on quotations.

Communicate with customers by phone, fax and emails.

Build customer relationship to maintain and develop additional business.

Complete tasks given by Account Manager.

Qualifications:

Positive attitude and attention to detail.

Excellent communication skills, both verbal and written.

Highly motivated, energetic, and success oriented.

Courteous, tactful, and possess excellent interpersonal and relationship building skills.

Must be highly organized and detail-oriented with the ability to work well under pressure.

Cultivate relationships, identify opportunities, and account management skills critical.

Proficient in Windows environment, including Microsoft Word, Excel.

Bachelor's degree and/or 5-7 years related experience.

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